Privacy Policy

Who We Are

Ningbo Uantour Auto Parts Co., Ltd. (优安途) is a professional automotive parts manufacturer established in 2015, located in Ningbo, Zhejiang Province, China. Our website address is: https://uantour.com

We specialize in automotive chassis suspension systems, steering systems, and drive systems, serving global customers with OE-quality automotive components.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name, and mailing address when you submit inquiries or quote requests
• Business Information: Company details, purchasing requirements, and product specifications for B2B transactions
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics purposes
• Communication Records: Email correspondence, chat messages, and phone call records for customer service purposes

How We Use Your Information

We use the collected information for the following purposes:

• Processing and responding to your product inquiries and quote requests
• Providing customer support and technical assistance
• Sending product catalogs, technical specifications, and company updates
• Improving our website functionality and user experience
• Complying with legal and regulatory requirements
• Maintaining business relationships and communication records

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted business partners and suppliers to fulfill your product requirements
• With service providers who assist us in website operations and business processes
• When required by law or legal proceedings
• To protect our rights, property, or safety, or that of our customers and partners

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure data storage with access controls and regular backups
• Regular security assessments and updates
• Employee training on data protection and confidentiality

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Inquiry and communication records: 3 years from last contact
• Business transaction records: 7 years for accounting and legal compliance
• Website analytics data: 26 months maximum

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us using the information provided below.

International Data Transfers

As a global automotive parts supplier, we may transfer your personal information to countries outside your jurisdiction for business purposes. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: